Getting Your Fire Started
How do I light Pine Mountain Firelogs?
- Loosen the wrapper around the firelog without tearing the paper.
- Simply place the firelog on the fireplace grate with the logo facing forward.
- Light the arrows marked on the wrapper.
Then, sit back and enjoy a beautiful fire!
What to do if the firelog won’t light?
Without tearing, loosen the paper. Place one firelog on grate. If your log fails to ignite, please be sure you have followed the directions on the package and then check the following:
- Ensure the chimney flue is open. Proper ventilation is required to ensure ignition.
- Check to see if the wrapper properly separated from the log.
- Tug on it to be certain it is not stuck to the log surface, which can inhibit ignition.
- Check for a downdraft. Is there a rush of cold air coming down from the chimney? If so, you may need to wait for calmer conditions.
Where can I purchase Pine Mountain products?
Use the store locator on each individual product page to find a stocking location. Our products are available at most grocery, mass and big box retailers.
Should I leave the fireplace’s glass doors open while burning Pine Mountain Firelogs?
Yes, unless the fireplace manufacturer’s instructions indicate otherwise. After your firelog has burned completely, it is fine to close the glass doors to help keep warm air in the house. The fireplace damper should be left open until the ashes remaining from the fire have cooled completely.
Is it necessary to use a fireplace screen while burning Pine Mountain Firelogs?
Yes. A wire-mesh fireplace screen is an important safety precaution, whether you’re burning a firelog or firewood.
My firelog has a strange odor. Should I be concerned?
Some manufactured firelogs may smell different than others, depending on the wood and wax materials used. Therefore, the wrapper should remain closed until you burn the log. Check to make sure the flue is open to ensure proper ventilation. Check for a downdraft. If there is there a rush of cold air coming down from the chimney, you may need to wait for calmer conditions to prevent smoke and odors from drafting back into the home.
Should I use irons while burning Pine Mountain Firelogs?
No. Our firelogs need a supporting grate with maximum 3-inch separations to ensure adequate airflow and rigidity. Manufactured firelogs tend to soften as they burn, so the support of a fireplace grate will help ensure a brilliant burn.